I use learning technology to support performance—not just deliver content.
My focus is selecting and using the right tools to enhance learning experiences, support facilitators and learners, and enable transfer to the job without creating friction.
Learning management system (LMS) administration and support
Virtual instructor-led training (VILT) setup and facilitation support
Blended learning environments (live, digital, and on-the-job)
Learner enrollment, tracking, and completion reporting
eLearning course development and publishing
Facilitator guides, digital participant materials, and performance support assets
Performance support tools and job aids
Multimedia learning assets and screen capture resources
Learning data collection and reporting
Evaluation aligned to learning objectives and business outcomes
Learner feedback analysis
Continuous improvement based on outcomes
Learning management systems (LMS), including Workday Learning and D2L
Virtual classroom platforms (Zoom, WebEx)
Enterprise learning delivery environments, including Cisco and Poly video conferencing systems
eLearning authoring tools (Adobe Captivate)
Screen capture and annotation tools (Snagit)
Survey and feedback platforms
Reporting dashboards
Set up and supported technology for live and virtual training sessions
Troubleshot learning technology issues during delivery
Ensured tools were accessible to learners with diverse experience levels
Paired digital learning tools with performance support on the job
Reinforced learning beyond the classroom using targeted job aids and performance resources
Supported post-training follow-up and evaluation
Supported high-volume training delivery across locations
Maintained consistency across facilitators and cohorts while preserving learner experience
Balanced scalability with learner experience